As vice president, Data and Operational Excellence, at Wolters Kluwer, Abhishek Mittal is responsible for driving business transformation and new product innovation by embedding data-driven decision making in core operational processes. He leads a large global team of process engineers, design thinkers, data scientists and domain experts to develop expert solutions for both internal processes and new products.
In 2021, Wolters Kluwer’s Business Intelligence Group named him a Artificial Intelligence Excellence Award winner for his leadership in developing and advancing the AI technology that drives Wolters Kluwer’s products such as LegalVIEW BillAnalyzer, for which he helped the company receive a patent; LegalVIEW Predictive Insights; Intelligent Invoice Conversion; and CLM Matrix contract lifecycle management.
Mittal joins me on this episode of LawNext to discuss how he combines data analytics and operational excellence in developing new products. He also discusses how he leads and manages a diverse global team of professionals that includes both data and technology professionals alongside legal subject matter experts — groups that may talk about problems in different ways and have divergent ideas about how to resolve them.
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