Banking Agencies Issue Exemption from Customer Identification Program Rule

The Federal Reserve Board (FRB), Federal Deposit Insurance Corporation (FDIC), National Credit Union Administration, and Office of the Comptroller of the Currency (OCC) (collectively, Agencies), in concurrence with the Financial Crimes Enforcement... Read more »

CFTC Issues Final Rules on Treatment of Customer Margin by Futures Commission Merchants (FCMs) and Clearinghouses

The CFTC issued a final rule amending the list of permitted investments of customer funds by futures commission merchants (FCMs) and derivatives clearing organizations (DCOs) under Regulation 1.25, adding certain exchange traded... Read more »

SEC Amends the Broker-Dealer Customer Protection Rule

The SEC adopted amendments to the broker-dealer customer protection rule to require certain broker-dealers to perform their reserve formula computations and make required deposits into their reserve accounts daily, rather than weekly.... Read more »

Accused Infringer Not Liable for Customer Use of Claimed System: Federal Circuit

In CloudofChange, LLC v. NCR Corp., the US Court of Appeals for the Federal Circuit held that the accused infringer could not be held liable for direct infringement of system claims because... Read more »
What’s next for Clio? ‘We’ll always remain focused on customer success’

What’s next for Clio? ‘We’ll always remain focused on customer success’

Home Daily News What’s next for Clio? ‘We’ll always remain… Practice Technology What’s next for Clio? ‘We’ll always remain focused on customer success’ By Victor Li October 10, 2024, 3:10 pm CDT... Read more »
What’s next for Clio? ‘We’ll always remain focused on customer success’

What’s next for Clio? ‘We’ll always remain focused on customer success’

Home Daily News What’s next for Clio? ‘We’ll always remain… Practice Technology What’s next for Clio? ‘We’ll always remain focused on customer success’ By Victor Li October 10, 2024, 3:10 pm CDT... Read more »

Biden Administration Announces Crackdown on Customer Service Chatbots

The Biden administration announced the “Time is Money” initiative calling on government agencies to target ways that companies waste consumers’ time and money. Source link Read more »
Four Steps for Customer Relationship Management Success

Four Steps for Customer Relationship Management Success

A CRM system is the foundation of any successful legal marketing and business development team. This tool allows the firm to efficiently manage and nurture relationships with clients and prospects, but there... Read more »
Florida Bill Creates Customer Complaint Process

Florida Bill Creates Customer Complaint Process

On Mar. 8, 2024, the Florida Senate passed (35 YEAS / 3 NAYS) Florida House Bill No. 989 (HB 989 or the Bill), potentially amending section 655.0323, Florida Statutes, Titled, “Unsafe and unsound practices,” which was... Read more »
California’s Privacy Laws: Financial and Medical Data, Website Usage, Children’s Data, Data Brokers, and Customer Records

California’s Privacy Laws: Financial and Medical Data, Website Usage, Children’s Data, Data Brokers, and Customer Records

California has a long history of protecting privacy rights. Article I, Section 1, of the California Constitution expressly provides a right of privacy. Recently, the focus has been on compliance with the... Read more »
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